Objective

A highly efficient professional with over 15 years work experience, specializing in various technical fields and customer support. Over 11 years of experience in technology related fields including management, systems administration, networking, and general hardware and software support.

Experience

2001- 2008             ASW Global, LLC           Mogadore, OH
Director of Information Systems
Administer, maintain and support 150+ user network including over 20 Windows, AIX, Linux and Unix servers (including all hardware and software support), network infrastructure and support systems. Webmaster for all ASW Global websites

2000                     SBC Internet Services    San Francisco, CA
IP Analyst
Provided network support and site monitoring for non-technical end-user and technical business contacts while proactively monitor over 60 corporate and branch, DSL and Frame Relay circuits

1999-2000              Excite@Home Corp.      Redwood City, CA
Tier II Technical Support Team Lead
Team leader and manager of 5 member group. Responsible for corporate escalations (to President/CEO) and backup tech for the Network Operations Center (NOC)

Education

1997-1998              Paradise Valley C.C.      Phoenix, AZ
One year of general education study with emphasis on web design and literature

1994-1997              University of Arizona    Tucson, AZ
Three years of general studies, with a computer science and religious studies background